Every new Amazon SES account starts in sandbox: you can only send to verified addresses, with a strict daily quota. We prepare and submit a Production Access request so your account can email any recipient.
AWS Trust & Safety rejects most self-submitted requests because the use-case isn't specific enough, there's no bounce/complaint handling plan, or the sending volume isn't realistic for the infrastructure. We rewrite your request with a structure AWS reviewers typically accept:
| AWS console access (no credentials needed, just you clicking submit) |
| The sender domain you want verified |
| A short description of your product/business and the emails you send |
| The AWS region you're using |
AWS Support typically replies within 24-48 business hours after we submit a complete request. We stay with you until there's an official reply — including revisions if AWS asks for extra clarification.
Tell us your email sending use-case and AWS region via the contact form.
A use-case draft, volume estimate, and bounce/complaint plan are sent for your review.
You submit the case from your own AWS account using the draft we prepared.
If AWS requests revisions, we help respond until Production Access is approved.
Initial consultation is free. We'll help assess whether your domain and configuration are ready to submit.