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Real AWS approval emails, not just claims

Below are genuine approval notices from AWS Support that we've received across our case history since 2019. Case numbers and personal email addresses have been redacted to protect client confidentiality. Click any card to view the full-size screenshot.

AWS SES Production Access approval email
SES Production Access
Sandbox → Production, granted
us-east-1
AWS SES Production Access approval, Jakarta region, 50000 emails per day quota
SES Production Access
50,000 emails/day quota granted
ap-southeast-3 (Jakarta)
AWS EC2 port 25 email sending limitation removal approval
Port 25 Unblock
EC2 sending limitation removed
us-east-1
AWS EC2 port 25 approval, N. Virginia region
Port 25 Unblock
N. Virginia region approved
us-east-1 · 2020
AWS EC2 port 25 approval across all IPs and instances
Port 25 Unblock
All IPs & instances approved
2020
AWS EC2 port 25 approval, Ireland region
Port 25 Unblock
Ireland region, self-service rDNS
eu-west-1
AWS EC2 port 25 approval email, 2020
Port 25 Unblock
Early client case, approved
2020
AWS EC2 port 25 approval, EU Central region
Port 25 Unblock
EU-Central approved by Trust & Safety
eu-central-1 · 2023
AWS reverse DNS (rDNS) update approval, US East region
Reverse DNS Update
rDNS restriction lifted
us-east-1 · 2024
Case Patterns

Examples of the kind of requests we've helped with

Company names below are anonymized to protect client confidentiality. The technical details reflect real patterns from cases we've handled since 2019.

SES Sandbox Move

Fashion e-commerce platform, Bandung

Relied on transactional email (order confirmations & shipping notices) but was still stuck in SES sandbox, unable to email new customers. After we restructured the use-case with a phased volume estimate and a suppression-list plan, AWS approved the request on the first submission.

1x
Submission
36 hrs
AWS Response Time
Open Port 25

Small hosting provider, East Kalimantan

Wanted to run an internal mail server for its shared hosting clients, but a prior self-submitted request was rejected for lacking clear PTR record configuration. We helped rebuild the reverse DNS documentation and usage justification; the request was approved on the second submission.

2x
Submissions
Approved
Final Status
EC2 Limit Increase

Online education startup, Jakarta

Ahead of a new feature launch, their on-demand vCPU capacity wasn't enough for the projected traffic spike. We drafted a phased quota increase request (2x) complete with usage projections; it was approved with no additional revisions.

1x
Submission
2x
Quota Increase
Combined Services

Regional logistics company, Surabaya

Needed SES Production Access for delivery notifications along with an open port 25 for their internal systems. We processed both requests in parallel with cross-referenced documentation; both were approved within a close timeframe.

2
Services at Once
Approved
Final Status

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